Sky Connect (“we” and “us”)is the operato of (https: skyconnectgcc.com) (“Website”), By placina an order through this Website youwill be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement tomutually protect and set expectations on our service.
1.General
We ship almost woridwide, Nonetheless, there is a smallist of countries that we cannot accept deliveries to. This is mostly down tointernational embargoes or problems gelting goods through customs. You wil be notifed if we’re unable to ship to a specific location.
Subject to stock avallability. We try to maintain accurate stock counts on our website but from time-to-time, there may be a stockdiscrepancy and we wil not be able to fulfllallyour items at the time of purchase. in this instance, we willfufll the available products toyou, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us toprocess a refund.
2. Shipping Costs
We offer free shipping on most orders. Further details including the final shipping cost will be shown at checkout before confirming your purchase.
3. Delivery Terms
3.1 Shipping Time
Our typical delivery time frame is 5-10 days for most orders. For orders outside the US and limited products (Luxury brands, clothes, accessories,…) shipping time may vary depending on your region.
Please do not worry if your tracking number has been slow in getting updates as this largely depends on the carriers. If your tracking number has not been updated for over 30 days, kindly contact our team to request a refund for your purchase. For remote places, the shipping time might take a little longer.
Courier companies include DHL, FedEx, EMS International, UPS, USPS, and shipping couriers available in your country.
When shipping within the contiguous U.S., your order will arrive within these delivery estimates based on your location.
NOTE: In many areas, Saturday and Sunday delivery may be available. If weekend delivery is available to your destination, it will be specified on the product page and/or during checkout. Some special models will take longer to get.
3.2 Dispatch Time
Orders are usually dispatched within 1 business day of payment of the order. For some special items that are not available at that time, it might take longer to dispatch.
Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
3.3 Change Of Delivery Address
For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
3.4 P.O. Box Shipping
Sky Connect gcc will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
3.5 Military Address Shipping
We are able to ship to military addresses using postal services. We are unable to offer this service using courier services.
3.6 Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.
3.7 Delivery Time Exceeded
If the delivery time has exceeded the forecasted time, please contact us at https://skyconnectgcc.com/ contact-us so that we can conduct an investigation.
If the tracking information shows that your shipment has not been updated by the carrier within 30 days, kindly let us know and we will issue a full refund immediately. You can always be sure that your will either receive your purchase or your payment back.
4. Tracking Notifications
Upon dispatch, customers will be notified by email with a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
5. Cancellations
Please note that payment gateways will always deduct 5% from your total refund as transaction fee.
If you change your mind and wish to cancel your order, please contact us within 24 hours of your purchase. We can help cancel your order if the request is made within this time frame. We cannot guarantee adjustments beyond this period.
Can’t find what you’re looking for? Send us a little note. Contact us https://skyconnectgcc.com/ contact-us
Refund Policy
before returning or exchanging and we will respond quickly with instructions for how to return items from your order.
Thank you for shopping at Sky connect! While our goal is for every customer to love your purchases from Sky Connect, we understand that isn’t always the case. If you are unhappy with your online purchase, we will offer you a return on your order. Please read our return and exchanges policy below to make sure that your items are eligible for return and for further instructions
In order for us to be able to accept your return, it must meet the following requirements.
The item is returned in its original condition with all original sewn in or hang tags must still be intact.
– The item is unworn, not-used, and has not been washed and/or put in a dryer for any reason.
– The item(s) must also not smell strongly of smoke and/or body odors of any type, are not covered in pet and/or human hair, and are not stained or damaged in any other way or with any wear and tear, including dirt, scuffs, scratches.
Our Return and refund policy lasts for 30 days.
If 30 days have gone by since the delivery date, unfortunately, we can no longer authorize your return requests.
The clients are to cover the shipping costs to return their item(s)
Please do not send your purchase back to the manufacturer. They do not handle return shipments. If your package is returned there and lost, we will no longer be able to assist with your request.
We are not liable for any return packages that have been lost or stolen and damaged in transit. Please keep your proof of postage and/or return tracking number when shipping back your item(s). All goods will be inspected on return.
* To initiate a return request, please first notify our support team at
Please provide the order number and item(s) you wish to return, along with the purchaser’s name, your email address, and phone number for the fastest service. To complete your return request, please include a receipt or proof of purchase, visual evidence (e.g photo, video) of the products.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at
Exchanges (if applicable)
If you’re not satisfied with your product, we would be happy to exchange it for a replacement product (within 30 days upon the arrival of the package). Just contact customer service at
Please note that merchandise must be new or unused with box/tags attached, and be inspected to meet the criteria for accepting Returns and Exchanges mentioned above as well. For these cases, the customers will be responsible for covering the shipping costs to return their item(s).
Gifts
If you would like to buy a gift card, please contact us at
and we will support you.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. You can also find the most asked questions here https://skyconnectgcc.com/ contact-us
Note: This policy refers to shoes returns and exchanges only. For other product return and exchange requests, please contact us at
Can’t find what you’re looking for? Send us a little note. Contact us : https://skyconnectgcc.com/